1. About the AllNaijaMusic App
The AllNaijaMusic mobile application is designed to provide users with easy access to music streaming, downloads, artist uploads and music discovery through mobile devices.
The app allows listeners to explore Nigerian and African music while enabling artists to distribute and promote their content globally through the AllNaijaMusic platform.
The mobile application connects directly with the official website at:
www.allnaijamusic.com
and uses the same user accounts and services provided on the website.
2. Account Support
If you experience issues with your account such as:
• Login problems
• Password reset
• Profile updates
• Upload issues
• Subscription questions
Please contact our support team using the email below.
Email: support@allnaijamusic.com
3. Music Streaming and Download Issues
If you experience any issues with:
• Music playback
• Offline downloads
• App crashes
• Content loading problems
Please ensure that:
• Your internet connection is active
• You are using the latest version of the app
• Your device operating system is supported
If the issue persists, please contact our support team.
4. Reporting Copyright Infringement
AllNaijaMusic respects the intellectual property rights of artists, labels and copyright holders.
If you believe that any content on the platform violates copyright laws or was uploaded without proper authorization, please contact us immediately with the following information:
• Your full name
• Proof of ownership or authorization
• The URL of the infringing content
Reports should be sent to:
support@allnaijamusic.com
5. App Updates
The AllNaijaMusic app may receive updates from time to time to improve performance, security and user experience.
Users are encouraged to keep the app updated to the latest version available on the app store.
6. Technical Issues
If you experience technical issues while using the app, please include the following information when contacting support:
• Your device model
• Operating system version
• App version
• Description of the issue
This helps us resolve issues faster.
7. Contact Information
For all app related support requests please contact:
AllNaijaMusic Support Team
Email: support@allnaijamusic.com
Website: www.allnaijamusic.com
Our support team will respond as soon as possible.
8. Payments and Withdrawals
AllNaijaMusic supports financial transactions through trusted payment providers including Paystack and Flutterwave.
These services may be used for:
• Artist earnings payouts
• Platform support payments
• Subscription payments
• Promotional services
If you experience any issue with payments or withdrawals, please contact support with the following information:
• Your registered account email
• Transaction reference number
• Date of transaction
• Description of the issue
Our support team will investigate and respond as soon as possible.
